UPS is a global logistics and parcel delivery company known for its reliable services to individuals and businesses. Whether you want to track a shipment, schedule a pickup or manage business logistics, a UPS account gives you full access to all features. Users can log in via the official UPS website or mobile app. The login button is located at the top right corner of the homepage.
To sign in, go to the UPS homepage and select the login option.
Where to log in to UPS?
To log in, start by visiting the official UPS website. Use any modern browser such as Chrome, Safari or Edge. On the homepage, look for the “Log In” button at the top-right corner.
Follow these steps to log in:
- Open the UPS website
- Click on the “Log In” button
- Enter your User ID and Password
- Press “Log In” to access your dashboard
You can also log in using the UPS mobile app, available for both Android and iOS. The app allows you to manage your deliveries and receive real-time notifications.
What can you do once logged in to UPS?
After logging in to your UPS account, you will have access to a variety of tools and features. These tools help you manage shipments, receive updates and control your shipping preferences.
Here are some features available after logging in:
- Track your shipments using tracking numbers
- Schedule pickups for packages
- Create and print shipping labels
- Manage your address book and saved locations
- Access billing and payment tools
- Receive delivery alerts via email or SMS
If you have a business account, you can also generate custom reports, manage multiple users and access discounted rates.
Sign up for UPS – How to become a customer?
Creating a UPS account is simple and brings many benefits such as faster access to tracking and advanced shipping tools. You can choose between a personal account or a business account depending on your needs.
To create an account, follow these steps:
- Go to the UPS homepage
- Click on “Sign Up”
- Choose between a personal or business account
- Fill in your full name, email address and phone number
- Create a User ID and Password
- Enter your shipping address and contact information
- Confirm and complete the registration
You may be asked to verify your email or phone number. Business accounts might require additional company details such as a tax ID.
Forgot your UPS password?
If you cannot remember your UPS password, there is an easy way to reset it. Go to the login page and click the link labeled “Forgot Password.”
Steps to reset your password:
- Click on “Forgot Password” on the login screen
- Enter your User ID or email address
- You will receive an email with reset instructions
- Follow the link in the email to create a new password
Make sure to check your spam or junk folder if you do not see the email. If your email is outdated or incorrect, you may need to contact UPS customer service.
Troubleshooting login issues with UPS
If you have trouble logging in to your UPS account, there are several common causes and solutions. Many login problems can be resolved by checking your browser, internet connection or account settings.
Common issues and how to fix them:
- Forgotten credentials: Use the “Forgot User ID” or “Forgot Password” options
- Locked account: Too many failed login attempts will lock your account for 15 minutes
- Two-factor authentication not working: Ensure your device has a signal and the time is set correctly
- Outdated browser: Update your browser or try using another one
- App login issues: Update the app or reinstall it from the app store
If none of these methods work, reach out to UPS support for personalized help.
Extra security tips for logging in to UPS
Your UPS account holds sensitive information about your shipments and payments. It is important to keep your login details secure to avoid unauthorized access.
Follow these tips for better login security:
- Use a strong password with a mix of letters, numbers and symbols
- Change your password regularly
- Enable two-factor authentication for extra protection
- Never click on suspicious emails or links pretending to be from UPS
- Avoid logging in on public Wi-Fi unless you use a secure VPN
- Always log out after using a shared computer or device
If you notice unusual activity on your account, change your password immediately and notify UPS.
Frequently asked questions
No, you can track a shipment using a tracking number without logging in, but a UPS account offers more tools.
Click on “Forgot User ID” on the login page and enter your email address to receive your ID by email.
Yes, the app is free to download and use. It offers the same features as the website.
Yes, go to your profile settings and update your address in the address book section.
Your account will be locked temporarily. Wait 15 minutes before trying again or reset your password.
Yes, business users get access to invoicing, bulk shipping tools and shipment history reports.
You will receive an email or SMS with a verification link. Follow the instructions to activate your account.
Yes, contact UPS customer service to request account deletion. Make sure to remove any stored payment methods first.
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