OnShift is a workforce management platform built for the healthcare industry. It helps organizations such as nursing homes, assisted living communities, and hospitals manage staff scheduling, engagement, and labor costs. Users including HR managers, schedulers, and caregivers can log in to view their shifts, request time off, and communicate with their teams.
To log in, go to the official OnShift website or open the OnShift mobile app. You will need a valid username and password provided by your employer.
Where to log in to OnShift?
You can access OnShift using a web browser or through the official OnShift app available on mobile devices. Most healthcare employees are directed by their employer to log in either through a company portal or directly on OnShift’s platform.
Steps to log in via browser:
- Open your internet browser and go to the OnShift login page
- Enter your email address or username
- Type your password
- Click the sign-in button
Steps to log in via the mobile app:
- Download the OnShift app from the App Store or Google Play
- Open the app on your device
- Enter your login credentials
- Tap log in to access your account
Make sure your credentials are correct and provided by your organization. If you have trouble, contact your manager or HR department.
What can you do once logged in to OnShift?
After logging in, OnShift gives you access to a variety of tools and features that help manage your work life. The options you see may vary depending on your role in the organization.
Typical functions include:
- Viewing and managing your shift schedule
- Requesting time off or swapping shifts with coworkers
- Communicating with your team or supervisors
- Tracking your worked hours and attendance history
- Receiving notifications about changes or important updates
For administrators, extra features include staff scheduling, labor tracking, and performance reports.
Sign up for OnShift – How to become a customer?
OnShift is a business platform designed for organizations. Employees cannot sign up individually. Instead, employers must first become a customer and then invite staff to join the platform.
To become a customer:
- Healthcare providers contact OnShift’s sales department
- They choose the services and tools that match their needs
- After setup, the company gets access to admin tools and invites their employees
During registration, a business will need to provide:
- Organization name and contact details
- Number of staff members
- Selected services such as scheduling or payroll integration
Once an account is active, employees receive login credentials from their employer.
Forgot your OnShift password?
If you cannot remember your password, resetting it is simple using the OnShift login page.
Here is what you need to do:
- Go to the login screen
- Click on the forgot password option
- Enter your registered email address
- Follow the instructions sent to your email to create a new password
If you do not receive the reset email:
- Check your spam or junk folder
- Make sure the email address is correct
- Contact your employer or admin for help
Avoid trying to reset multiple times in a row as this may lock your account temporarily.
Troubleshooting login issues with OnShift
Many users face login problems because of incorrect credentials or technical issues. Here are some common problems and how to fix them.
Frequent issues include:
- Wrong password or username: Double-check your details and try again
- Account is locked: Wait a few minutes and try again or contact your administrator
- Two-step verification problems: Ensure your verification method is accessible and working
- Website not loading: Try using a different browser or clear your browser’s cache
If you are using the app and it crashes:
- Restart the app
- Update to the latest version
- Reinstall the app if needed
Most login problems can be solved quickly by contacting your HR or IT team.
Extra security tips for logging in to OnShift
Protecting your OnShift account helps prevent misuse of your personal and company information. Following security best practices is important for every user.
Tips for secure access:
- Create a strong password with letters, numbers, and symbols
- Change your password regularly and avoid reusing old ones
- Enable two-factor authentication if your organization supports it
- Never share your login details with anyone
- Log out after each session especially on shared or public devices
- Be alert to phishing attempts that mimic OnShift emails
Always verify who sent any message before clicking on links or entering your login details.
Frequently asked questions
Yes. You can use any web browser on a computer or tablet to access your account.
Use the forgot password option on the login screen and follow the reset instructions.
Only administrators can change account details. Ask your HR or manager to update your email.
Too many failed login attempts may lock your account temporarily. Wait and try again later or contact support.
OnShift will send you a notification or message. You can also check your schedule directly in the app or website.
Yes. You can log in any time to view your schedule or send requests.
Try restarting the app or reinstalling it. If it still does not work, contact your IT department.
Your employer will give you your login credentials. If you lose them, ask your administrator to resend them.
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