FastTrak is a cloud-based platform created for transportation companies such as limousine services, taxi companies, and non-emergency medical transport providers. It provides a full suite of tools for booking rides, managing dispatch, handling billing, and monitoring drivers. Users can access FastTrak through a secure web login or via its dedicated mobile app.
To log in, go to the official FastTrak website and find the login section on the homepage. There you can enter your username and password to sign in.
Where to log in to FastTrak?
Logging in to FastTrak is simple and quick. Whether you use a desktop or mobile device, the process is nearly the same.
Start by visiting the main FastTrak website. Look for the login button at the top of the page. Once you click on it, you’ll be taken to the secure login portal.
Follow these steps:
- Enter your username in the first field
- Type your password in the second field
- Press the Login button to access your account
You can also use the FastTrak mobile app. This is ideal for drivers and staff who need access while on the move. The app includes nearly all features available on the web version.
What can you do once logged in to FastTrak?
After logging in, FastTrak opens up a powerful dashboard tailored to transportation operations. Each role—from dispatchers to billing managers—can access different parts of the platform.
With your account, you can:
- Create and manage ride bookings
- Assign drivers and track rides in real-time
- Handle billing and invoice creation
- Store and manage customer data
- Generate performance reports and logs
The system is designed to reduce manual work and increase efficiency. Businesses can offer better service and respond faster to customer requests.
Sign up for FastTrak – How to become a customer?
Becoming a FastTrak customer is easy. If you’re a transportation company looking for professional management software, FastTrak has what you need.
To sign up:
- Go to the FastTrak homepage
- Click on the Request Demo or Contact Sales button
- Fill in your company name and contact details
- Add a brief message about your service type and goals
- Submit the form to schedule a setup call
You will usually be contacted within a few business days. A FastTrak expert will walk you through how the system works and help you set up an account.
New customers typically need:
- A business name and contact person
- An email address and phone number
- A valid billing address
- A list of services or vehicle types you operate
Forgot your FastTrak password?
If you forget your password, there is a simple recovery option on the login page.
Use these steps:
- Click on the Forgot Password link
- Enter your registered email address
- Check your inbox for a reset link
- Click the link and create a new password
Make sure to check your spam or junk folder if you don’t see the email. If you still have trouble, contact FastTrak customer support for help.
Troubleshooting login issues with FastTrak
If you cannot log in to your account, here are some common issues and how to solve them:
- Wrong password or username: Double-check spelling and make sure caps lock is off
- Account locked: Too many failed attempts can lock you out—contact support to unlock it
- Browser issues: Clear your browser cache or use a different browser
- App not working: Update the app or reinstall it to fix loading problems
If nothing helps, call or email FastTrak support for help logging in.
Extra security tips for logging in to FastTrak
Keeping your account safe is important. Here are some tips for secure access:
- Use strong passwords with a mix of numbers, letters, and symbols
- Change your password regularly to protect against breaches
- Turn on two-step verification if the feature is available
- Avoid public Wi-Fi when accessing sensitive data
- Never share login details with others unless required for business use
Always be cautious with emails that ask you to verify your login or reset your password unless you requested it.
Frequently asked questions
Yes, FastTrak has a mobile app for both Android and iOS devices. It offers most of the features found on the desktop version.
Your account may be locked for security. You will need to contact customer support to unlock it.
Yes, FastTrak scales to fit businesses of all sizes, including small operators.
Many parts of FastTrak can be customized for your business. Speak with a FastTrak representative to learn more.
Go to the login page and click “Forgot Password.” Follow the steps to reset it via email.
Yes, FastTrak uses encryption and secure data centers to protect user information.
Yes, admins can create new user profiles with different access levels.
You can reach out to FastTrak through the contact form on their website or by calling their support number.
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