ServiceTitan is a powerful all-in-one software platform built for residential and commercial service businesses such as HVAC, plumbing, electrical, and other trades. The platform helps companies manage their operations from scheduling and dispatching to invoicing and reporting. Users can access their accounts through the ServiceTitan login portal or mobile app to handle daily business tasks efficiently.
To log in, go to the ServiceTitan login page by typing the website address manually into your browser’s address bar.
Where to log in to ServiceTitan?
You can log in to ServiceTitan using a web browser on your desktop or through the ServiceTitan Mobile app. Follow these steps to log in correctly:
- Open your browser and type in the ServiceTitan login URL
- Enter your email and password
- Click on the sign-in button to access your dashboard
- If your company uses Single Sign-On, choose that option
- Complete two-factor authentication if it is enabled on your account
The ServiceTitan Mobile app is designed for field technicians. It is available in app stores for iOS and Android. You log in using the same email and password provided by your employer.
What can you do once logged in to ServiceTitan?
Once logged in, ServiceTitan gives you full access to the tools needed to run or support your service business. The dashboard changes based on your user role, but most features are built to improve workflow and customer service.
Examples of what you can do include:
- Scheduling and dispatching jobs to technicians
- Viewing and editing customer profiles
- Creating estimates and invoices
- Collecting and processing payments
- Reviewing job histories and work orders
- Monitoring technician performance and availability
Field technicians can use the mobile app to see job details, capture photos, collect digital signatures, and accept on-site payments.
Sign up for ServiceTitan – How to become a customer?
ServiceTitan is intended for businesses, not individuals. To get started, your company needs to request access to the platform. You cannot create an account directly as a private user.
To sign up:
- Visit the main ServiceTitan website
- Choose to request a demo or contact the sales team
- Fill in the form with your company name, contact details, and industry
- A ServiceTitan representative will reach out to guide you through setup
You may need the following information:
- A valid business email address
- Company size and type of services offered
- Number of technicians or team members
- Payment or subscription preferences
Once onboarded, you will receive login credentials and access to all ServiceTitan tools.
Forgot your ServiceTitan password?
If you forget your ServiceTitan password, there is a simple recovery process to follow:
- Go to the login page
- Click on the option to reset your password
- Enter your registered email address
- Open the email you receive and click the reset link
- Follow the instructions to create a new password
If the email does not arrive:
- Check your spam or junk folder
- Confirm that you entered the correct email
- Ask your company’s admin to check your user profile
Without email access, only an admin can help restore your account.
Troubleshooting login issues with ServiceTitan
Login problems can be caused by incorrect credentials, browser issues, or account restrictions. Here are common problems and how to fix them:
- Forgot password: Use the reset option on the login page
- Incorrect email: Double-check the spelling or ask your admin
- Two-step verification failure: Make sure your phone or app is working
- Locked account: Wait 15 minutes or contact your administrator
- App problems: Update the mobile app to the latest version
- Browser errors: Clear cache or use a supported browser like Chrome
For persistent issues, contact your internal IT support or the ServiceTitan help center.
Extra security tips for logging in to ServiceTitan
To protect your business data and customer information, always follow best practices when using ServiceTitan. The platform includes secure login features, but extra precautions can help.
Use these tips:
- Create a strong password with letters, numbers, and symbols
- Change your password regularly
- Never reuse passwords from other sites
- Turn on two-factor authentication if available
- Avoid logging in from public Wi-Fi without a VPN
- Do not click on suspicious emails that ask for your login
If you suspect your account has been accessed without permission, notify your administrator immediately.
Frequently asked questions
No. Only employees and company users have access. Customers receive updates through other channels.
Your company admin must create your user profile and provide login details.
No. ServiceTitan is a paid service tailored for professional service businesses.
Check the time on your phone, restart the app, or try another authentication method.
Clear your browser cache, check your internet connection, or switch to another browser.
Yes, but some sessions may be limited based on your company’s settings.
Your account may be temporarily locked for security. Wait or ask your admin to reset it.
Only administrators can update user email addresses from the company dashboard.
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