PointClickCare is a leading cloud-based healthcare software platform. It helps healthcare providers manage patient records, coordinate care, and streamline financial operations. Users can access their accounts through the official login portal.
Where to log in to PointClickCare?
To access your PointClickCare account, follow these steps:
- Go to the official login page.
- Enter your Org Code, Username, and Password in the required fields.
- Click the Login button to proceed.
PointClickCare offers multiple login options, including:
- Point of Care (POC): Designed for care staff to document activities and access resident information.
- Customer Support Portal: Provides access to help resources and support.
What can you do once logged in to PointClickCare?
Once logged in, users can access a range of features, including:
- Electronic Health Records (EHR): Manage and update patient records.
- Financial Management: Handle billing, invoicing, and financial reports.
- Care Coordination: Improve communication between care teams for better patient outcomes.
- Analytics and Reporting: Use data-driven insights to make informed decisions.
Having an account ensures access to these tools, allowing for more efficient healthcare management.
Sign up for PointClickCare – How to become a customer?
To become a PointClickCare customer:
- Visit the official website.
- Click on the option to Request a Demo to explore the platform’s capabilities.
- Fill out the contact form with details about your organization.
- A PointClickCare representative will contact you to guide you through the setup process.
New users may need to provide:
- Organization Name
- Contact Information
- Number of Facilities
- Services Required
This helps customize the platform to suit your organization’s needs.
Forgot your PointClickCare password?
If you forgot your password, follow these steps:
- Go to the login page.
- Click on Login Help.
- Follow the instructions to reset your password.
Make sure you have access to the email associated with your account to receive password reset instructions.
Troubleshooting login issues with PointClickCare
Common login issues and solutions include:
- Forgotten Username or Password: Use the Login Help feature to retrieve or reset credentials.
- Account Locked: Contact your organization’s administrator to unlock your account.
- Two-Factor Authentication (2FA) Issues: Ensure your authentication device is working properly. If problems persist, contact your IT department.
- Browser Compatibility: Use the latest version of Chrome, Firefox, or Edge for the best experience.
Extra security tips for logging in to PointClickCare
To keep your account secure, follow these best practices:
- Use Strong Passwords: Combine uppercase and lowercase letters, numbers, and special characters.
- Enable Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Beware of Phishing Attempts: Never share login details with unknown sources.
- Avoid Public Wi-Fi: Use a secure network when accessing your account.
PointClickCare is widely used in skilled nursing facilities, senior living communities, and home healthcare services. By offering advanced care coordination, financial tools, and compliance management, it helps healthcare providers improve efficiency and patient care.
Frequently Asked Questions
It is a cloud-based healthcare software platform that connects care services and financial operations for healthcare providers.
You can reach out to your organization’s administrator for assistance or check the support section on the official website.
Yes, PointClickCare offers mobile access for iOS and Android devices.
Contact your internal IT team or PointClickCare’s customer support for help.
It is recommended to update your password every 60 to 90 days for better security.
Yes, PointClickCare provides training resources and support for new users.
You can speak with your PointClickCare account representative to add new features or modules.
The platform works best with the latest versions of Chrome, Firefox, and Edge.
- PGE login direct – Sign in to PGE - April 7, 2025
- Global Entry login direct – Sign in to Global Entry - April 7, 2025
- Geico login direct – Sign in to Geico - April 7, 2025