HBO Max is the streaming platform from Warner Bros. Discovery that brings together HBO content, blockbuster movies, series and Max Originals. To get access to all content, you need to log in with your account. This can be done via the official website or through the HBO Max app, depending on your device.
You can find the login option by visiting the homepage of HBO Max and selecting the sign-in button at the top right.
Where to log in to HBO Max?
You can log in to HBO Max via a browser, smartphone, tablet, smart TV or streaming device. The login steps are similar across platforms and are easy to follow.
Follow these steps to log in:
- Open the HBO Max website or launch the app on your device
- Tap or click on Sign In
- Enter your email address and password
- If you get access through a provider, choose Sign in with a provider and select your provider from the list
- Follow the on-screen instructions to complete the login
On some devices, especially smart TVs and consoles, you will see a code on the screen. You will need to go to a special sign-in page on your phone or computer and enter the code to activate the device.
What can you do once logged in to HBO Max?
After you log in, you get access to a wide library of shows, movies and exclusive content. The platform offers options for personalisation and convenience.
Once logged in you can:
- Watch movies and series from HBO and Warner Bros
- Access exclusive Max Originals
- Create up to five individual viewer profiles
- Set parental controls for child-safe viewing
- Add shows to your personal watchlist
- Download content for offline viewing
- Resume shows from where you left off
With a registered account, your preferences and watch history are saved, giving you a seamless experience across all your devices.
Sign up for HBO Max – How to become a customer?
Creating an HBO Max account is simple and gives you full access to the platform. A new user can sign up through the website or app and choose a suitable subscription plan.
Follow these steps to register:
- Open the HBO Max homepage and select Subscribe Now
- Choose your preferred subscription plan
- Enter a valid email address and create a strong password
- Provide your payment details
- Complete the registration process and start watching
You will need:
- A working email address
- A password with at least eight characters
- A payment method such as a credit card or PayPal
- Optional: mobile number for account recovery
After signing up, you can log in directly on any supported device.
Forgot your HBO Max password?
If you can’t remember your password, you can reset it in a few simple steps. This helps you regain access without creating a new account.
Steps to reset your password:
- Go to the HBO Max sign-in screen
- Select Forgot Password? under the login fields
- Enter your email address linked to your account
- Open your email and click on the password reset link
- Enter a new password and confirm
If you do not receive the reset email:
- Check your spam or junk folder
- Make sure you entered the correct email
- Try the process in another browser
- If the issue continues, contact HBO Max support
Troubleshooting login issues with HBO Max
If you have trouble logging in, it can be due to several reasons. Below are the most common login issues and how to fix them.
Common problems and solutions:
- Incorrect password or email: Double-check your login details or reset your password
- Forgot login email: Try other email addresses you may have used
- Account locked: Wait 15 minutes and try again if there were too many failed login attempts
- Provider login not working: Make sure your TV or internet provider includes HBO Max access
- Verification issues: If two-step authentication fails, try using a different device or contact support
- Browser or app errors: Clear cookies and cache, update the app or try a different browser
If nothing works, use the Help section on the HBO Max website or app to get further assistance.
Extra security tips for logging in to HBO Max
To keep your HBO Max account secure, it’s important to use strong login practices. Streaming accounts are often targeted by scammers, so protect your data.
Tips for safe access:
- Create a password with uppercase letters, numbers and special characters
- Change your password regularly
- Do not reuse the same password for other services
- Never share your login with people you do not trust
- Log out from devices you no longer use
- Watch for phishing emails pretending to be HBO Max
- Avoid logging in on public or shared computers
- Enable two-step verification if offered
By following these tips, you reduce the risk of unauthorized access to your account.
Frequently asked questions about HBO Max login
Yes, HBO Max allows you to stream on up to three devices simultaneously with one account.
Contact HBO Max customer support to update your email after verifying your identity.
Yes, you will get a code on your TV and enter it on a device with a keyboard to complete login.
This may happen if your browser clears cookies or your session expires. Make sure cookies are enabled.
Once logged in, click on your profile icon and choose another profile or create a new one.
Yes, you can create separate profiles for family members under the same account.
Yes, select your provider from the login screen and enter your details to access HBO Max.
Change your password immediately and review your devices in the account settings to log out unwanted users.
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