Paycom is a cloud-based software solution used by businesses to manage HR and payroll processes. It provides tools for employee self-service, time tracking, benefits, and talent management. Both employees and employers can log in to the platform through the official login portal, which is accessible from the main Paycom website.
You can find the login section by visiting the homepage and clicking on the “Login” button in the top menu. From there, you select the correct user type: Employee, Client, or Administrator.
Where to log in to Paycom?
To log in to Paycom, it is important to select the correct portal. Each user type has its own dedicated login section. Paycom supports access via web browsers and mobile apps for both iOS and Android.
Follow these steps to log in as an employee:
- Go to the Paycom website
- Click on “Login” in the top right corner
- Choose “Employee” from the dropdown menu
- Enter your Username
- Enter your Password
- Enter the last 4 digits of your SSN
- Click on “Login”
For clients or administrators:
- Visit the Paycom homepage
- Click on “Login” and choose either “Client” or “Administrator”
- Enter your login credentials
- Click on “Login”
If you prefer using a mobile device, download the Paycom app from your app store. You can log in using the same username and password.
What can you do once logged in to Paycom?
Once logged in, you get access to tools tailored to your role. Employees can manage their personal data and payroll information. Employers and HR professionals have access to powerful management features.
Main features for employees:
- View current and past pay stubs
- Request time off and track vacation balances
- Access tax documents like W-2 forms
- Update personal details and bank information
- View and enroll in benefits
Main features for administrators or employers:
- Run payroll and approve time sheets
- Track employee attendance and performance
- Manage hiring, onboarding, and training
- Generate reports and monitor compliance
Users with an account have more access than guests. You can perform all actions securely and independently without going through HR or support.
Sign up for Paycom – How to become a customer?
If you are a business and want to use Paycom, you must first become a client. Paycom is not a service that individuals can sign up for directly. Instead, companies contact Paycom to set up a corporate account.
Benefits of using Paycom for your business:
- Centralized HR and payroll management
- Improved accuracy and efficiency
- Employee self-service tools
- Real-time data tracking
- Reduced paperwork and manual tasks
To sign up:
- Go to the official Paycom homepage
- Click on “Request Meeting” or “Contact Sales”
- Enter your company information
- Submit the form and wait to be contacted by a representative
After your company signs up, employees will receive login credentials from the internal HR team.
Forgot your Paycom password?
If you cannot remember your password, use the reset option on the login page. You will need your username to start the reset process.
Steps to reset your password:
- Go to the Paycom login screen
- Click on “Forgot Password”
- Enter your Username
- Follow the on-screen instructions to verify your identity
- Create a new password
If the reset does not work:
- Double-check that your username is correct
- Try using a different browser
- Contact your HR or system administrator
- Wait a few minutes and try again if you are locked out
Troubleshooting login issues with Paycom
If you have trouble logging in, the solution often depends on the cause of the issue. Here are common problems and what to do:
Forgotten login details
Use the “Forgot Username” or “Forgot Password” options to recover your credentials
Locked account
Too many failed attempts may lock your account. Wait at least 15 minutes or contact your HR department
Authentication problems
Make sure you enter the correct SSN digits and that your two-factor authentication (if enabled) is working
Browser or app issues
Clear your browser cache, update your app, or try logging in from another device
Incorrect user type
Always choose the correct login portal: Employee, Client, or Administrator
Extra security tips for logging in to Paycom
Paycom handles sensitive data, so secure login practices are essential. Protect your account by following these tips:
- Use a strong password with a mix of letters, numbers, and symbols
- Do not share your login details with anyone
- Enable two-factor authentication if available
- Avoid logging in on public Wi-Fi networks
- Always log out after using a shared device
- Watch out for fake emails or phishing attempts pretending to be from Paycom
If something looks suspicious, report it immediately to your company’s IT or HR department.
Frequently asked questions about Paycom login
No. For employee login, the last 4 digits of your SSN are required as part of the security process.
Yes. You can download the Paycom app from your device’s app store and use the same login credentials.
Contact your HR department. Only they can provide your initial username and password.
Click on “Forgot Password” on the login page and follow the instructions to create a new password.
After multiple failed login attempts, your account may lock temporarily. Wait or contact HR to unlock it.
Yes. As long as you have internet access and your login details, you can use Paycom from anywhere.
Log out immediately and return to the main login page to select the correct user type.
Paycom uses encryption, secure login methods, and supports two-factor authentication to protect your information.
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