Kinnser, now operating under the name WellSky Home Health, is a cloud-based software solution used by home health agencies across the United States. It helps streamline operations such as patient care documentation, billing, scheduling and compliance. Healthcare professionals like nurses, therapists and administrative staff can log in to the Kinnser system to manage daily activities efficiently and securely.
Users can access the Kinnser login portal through the official WellSky Home Health login page. This platform supports both web-based access and mobile use through a dedicated app.
Where to log in to Kinnser?
Logging into Kinnser is straightforward and only requires valid credentials provided by your organization. The system is primarily accessed through a browser but also offers a mobile version via the Kinnser Link app for caregivers in the field.
Here is how to log in step by step:
- Open your browser and go to the official Kinnser login page
- Enter your username in the designated field
- Type in your password
- Click the login button
- If required complete two-step verification to finish the process
Most administrative staff use the desktop version for managing schedules, patient data and compliance reports. Caregivers working in patients’ homes often prefer the mobile app because it allows them to update care notes and view plans in real-time.
What can you do once logged in to Kinnser?
Once you’re logged in to Kinnser you get access to a full suite of tools tailored to your role. The system is designed to help manage home health services more effectively.
Main features include:
- Viewing and updating patient records
- Creating and submitting care documentation
- Scheduling visits and managing routes
- Submitting and tracking billing information
- Accessing compliance reports and alerts
- Communicating securely with other staff
Using a Kinnser account provides full functionality. Guest access is not available so all users must have a registered account to enter or change any data.
Sign up for Kinnser – How to become a customer?
Kinnser is a professional platform meant for licensed healthcare organizations. It is not possible to register for an individual account. To start using the system your agency needs to contact the WellSky sales team to begin the registration and onboarding process.
Benefits of using Kinnser include:
- Faster and more accurate patient documentation
- Integrated billing and claim tracking
- Improved staff coordination and scheduling
- Full compliance support with healthcare regulations
To get started with Kinnser:
- Visit the official WellSky website
- Request a demo or contact the sales team
- Provide your organization’s contact and licensing information
- Go through a brief onboarding and setup process
- Receive admin login details to create accounts for your team
You will likely need a company email address and proof of healthcare provider certification to complete registration.
Forgot your Kinnser password?
If you forgot your Kinnser password you can easily reset it from the login screen. Use the password recovery option found just below the login form. Follow these steps:
- Click the password reset option
- Enter your username or registered email
- Complete identity verification by email or SMS
- Choose and confirm a new password
If the reset process fails:
- Check your spam or junk mail folder
- Make sure the email address you used is correct
- Contact your organization’s admin for help
Troubleshooting login issues with Kinnser
Login problems can be caused by technical issues or incorrect credentials. Here are common problems and what to do:
- Wrong username or password
→ Double-check your details or use the reset function - Account locked due to failed attempts
→ Wait 15 minutes or ask your admin to unlock it - Two-factor authentication not working
→ Make sure your phone is receiving codes and try again - Browser problems or page not loading
→ Clear your browser’s cache and cookies or switch to another browser - Mobile app not functioning
→ Uninstall and reinstall the app from your device’s app store
Extra security tips for logging in to Kinnser
Because Kinnser handles confidential health information it’s important to use secure login practices. Protecting patient data is a shared responsibility.
Here are tips to help keep your account safe:
- Use a strong password that includes numbers, capital letters and special characters
- Change your password regularly
- Turn on two-factor authentication for extra protection
- Never share your login credentials with others
- Only log in using the official app or website
- Avoid using public or unsecured Wi-Fi unless you use a VPN
Frequently asked questions about logging in to Kinnser
You can log in through the official WellSky Home Health login page using your browser or the mobile app
Yes, the Kinnser Link app is available for both Android and iOS
Click the reset password option on the login screen and follow the instructions
Wait 15 minutes or contact your administrator to reset your account access
Your healthcare agency must contact WellSky and request access through their sales or onboarding team
No, only registered users with proper credentials can log in
Try clearing your browser cache or using a different device or browser
Make sure you’re using the official site and have two-factor authentication enabled for extra safety
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