ACES stands for Automation of Central Excise and Service Tax. It is an official portal created by the Central Board of Indirect Taxes and Customs (CBIC) in India. Even though the Goods and Services Tax (GST) has replaced most of the older tax systems, ACES is still active for accessing older records and completing legacy tasks related to Central Excise and Service Tax.
Users can log in to the ACES website using their registered User ID and password. The login section is clearly marked on the CBIC homepage under the ACES (CE & ST) option.
Where to log in to ACES?
To log in to the ACES portal, you must follow a few simple steps. The process is the same for users dealing with either Central Excise or Service Tax.
- Go to the official website of CBIC
- Look for the ACES (CE & ST) login option on the main menu
- Enter your User ID and password in the login form
- Click the login button to access your dashboard
ACES does not have a mobile app. All functions are managed through the website. Make sure you are using a desktop or laptop for the best experience.
What can you do once logged in to ACES?
Once logged in, users can access many tools and services to manage their legacy tax matters. The platform is designed to support all major Central Excise and Service Tax operations.
Some of the key things you can do:
- File legacy tax returns such as ER-1 and ST-3
- Submit refund applications for earlier tax periods
- View and download tax registration documents
- Track the status of applications and filings
- Apply for amendments in registration details
An ACES account gives users control over their historical tax data, which can be important for audits or reconciliations.
Sign up for ACES – How to become a user?
If you are not yet registered, you can create an account through the ACES registration process. This is especially useful for businesses needing to complete old filings or access earlier records.
To register as a new user:
- Visit the official CBIC website
- Choose the ACES (CE & ST) section
- Click on the option for new users to register
- Provide details like your User ID, email address, and business information
- Submit the form and check your email for a system-generated password
Make sure the email address you provide is correct because it will be used for all system notifications.
Forgot your ACES password?
Forgetting your ACES password is common, but it is easy to reset. The platform includes a simple password recovery process.
To reset your password:
- Go to the ACES login page
- Click on the “Forgot Password” link
- Enter your User ID and registered email address
- Follow the instructions sent to your email
If you do not receive the email, check your spam folder. If the issue continues, contact ACES support for help.
Troubleshooting login issues with ACES
Login issues can happen for several reasons. Here are the most common problems and how to fix them:
- Forgotten credentials: Use the “Forgot Password” option to reset your access
- Account locked: Wait at least 15 minutes before trying again after multiple failed login attempts
- Wrong browser: Use updated browsers like Chrome or Firefox, as older versions may not support the website
- Slow or failed loading: Clear your browser cache and cookies, then reload the site
If problems continue, contact the helpdesk using the support contact found on the CBIC website.
Extra security tips for logging in to ACES
To keep your ACES account secure, follow these guidelines:
- Use a strong password with letters, numbers, and special symbols
- Never share your login details with anyone
- Always log out after using the portal, especially on shared computers
- Do not click on email links that look suspicious or ask for your credentials
- Avoid using public Wi-Fi when logging in to your account
Security should always be a priority when managing financial or tax-related data.
Frequently asked questions
Yes, you can still use ACES to access and manage older tax records for Central Excise and Service Tax.
No, PAN is not mandatory to create an ACES login account, but it may be required for certain processes.
Log in to your account, go to the returns section, select ST-3, and follow the steps to complete the filing.
Contact ACES support to reactivate your account if needed. They may require you to verify your identity.
No, you must register separately for Central Excise and Service Tax if you deal with both.
Log in to your dashboard, navigate to the “View Filed Returns” section, and select the desired tax period.
No, using the ACES portal is completely free for all registered users.
You can reach out to the CBIC helpdesk. Their contact details are listed on the official CBIC website under the ACES section.
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