Chewy is a leading online pet supply retailer that offers a wide range of products including pet food, toys, medicine and accessories. It serves millions of pet owners in the United States and has a reputation for excellent customer service and fast delivery. If you want to manage orders or update your Autoship settings you will need to log in to your Chewy account. You can do this through the Chewy website or using the mobile app available for iOS and Android.
To access your account, go to the official Chewy homepage and look for the Sign In option at the top right of the screen.
Where to log in to Chewy?
You can log in to Chewy either on their website or by using the Chewy app. The website login is ideal for desktop and laptop users. If you prefer using a mobile device, the app provides all the same functions in a more compact interface.
Follow these steps to log in through the website:
- Visit the Chewy homepage
- Click on Sign In at the top right corner
- Enter your email address and password
- Click the blue Sign In button to access your account
To log in using the Chewy app:
- Open the Chewy app on your phone or tablet
- Tap the Account icon
- Enter your email and password
- Tap Sign In
Chewy also gives the option to sign in using your Google or Apple ID, if your account is connected.
What can you do once logged in to Chewy?
When you are signed in to your Chewy account you can manage every part of your shopping and pet care experience. This includes placing new orders and changing existing ones.
Here is what you can do after logging in:
- Track your current and previous orders
- Set up or change your Autoship deliveries
- Manage pet profiles for more personalized service
- Update your billing and shipping information
- Reorder previous items quickly
- Manage prescriptions for pet medications
- Contact customer support 24/7 via chat or phone
Logging in gives you access to features not available to guests such as saved preferences and faster checkout.
Sign up for Chewy – How to become a customer?
Signing up for Chewy is simple and gives you many advantages. You can use features like Autoship for recurring orders and save your pet information for faster reordering.
To create an account:
- Go to the Chewy homepage
- Click on Sign In
- Select Create an Account
- Fill in your name, email address and a password
- Click Create Account
You will need:
- A working email address
- A strong password
- Optional: your shipping address and payment method for faster checkout
Once your account is created, you can start shopping right away and enjoy a more personalized experience.
Forgot your Chewy password?
If you cannot remember your password you can reset it in a few steps. Chewy makes the process quick and secure.
Steps to reset your password:
- Go to the Chewy login screen
- Click on Forgot your password?
- Enter the email address linked to your account
- Check your inbox for a reset email
- Follow the link to set a new password
If the email does not arrive:
- Look in your spam or junk folder
- Make sure you entered the correct email
- Try again after a few minutes
If you still cannot reset your password contact Chewy customer support for help.
Troubleshooting login issues with Chewy
If you are having trouble logging in to Chewy there could be several reasons. These issues are usually easy to fix with the right steps.
Common login problems and solutions:
- Forgot password: Use the reset link on the login screen
- Incorrect email or password: Double-check for typos and try again
- Locked account: Wait 15 minutes and try again or contact support
- Problems with two-step login: Check if you received a code or email and follow the instructions
- App not working: Update or reinstall the Chewy app
- Browser problems: Clear your cookies or try a different browser
If the problem continues the Chewy support team is available 24/7 to help you solve login issues.
Extra security tips for logging in to Chewy
Keeping your Chewy account secure is very important especially when storing payment and prescription information.
Here are useful tips for safer login:
- Use a strong password that is hard to guess
- Avoid using the same password as other websites
- Never share your login details with others
- Always log out after using a shared computer
- Be careful with emails pretending to be Chewy and never click on suspicious links
- Use updated antivirus software on your devices
If you think someone has accessed your account without permission, change your password immediately and contact support.
Frequently asked questions about Chewy login
Yes you can choose to log in with Google or Apple if your Chewy account is connected to those services.
Yes the Chewy app is available for Android and iOS. You can use the same login details as the website.
Check your spam folder. Also confirm the email address is typed correctly. If the problem continues contact Chewy support.
After logging in go to your account settings and update your email. You may be asked to verify the new address.
This happens after multiple failed login attempts. Wait for 15 minutes or contact Chewy support to unlock your account.
Yes Chewy allows you to manage pharmacy orders and upload new prescriptions once signed in.
Yes. To use Autoship you need to be logged in to a Chewy account where you can control delivery dates and items.
Use the contact form or call their support line. Chewy also offers 24/7 live chat to help with account problems.
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