ComEd, also known as Commonwealth Edison, is the main electricity provider for northern Illinois, including Chicago. It serves over 4 million customers and is part of the Exelon Corporation. Customers can use the ComEd website or mobile app to manage their energy accounts, pay bills, and monitor usage.
To log in, visit the official ComEd website and select the sign-in option on the homepage. The login section is easy to find near the top right corner.
Where to log in to ComEd?
Logging in to ComEd is a simple process that can be done through the website or mobile app. The site is designed to help customers quickly access their account information.
Follow these steps to log in:
- Go to the ComEd homepage
- Click on the “Sign In” button at the top
- Enter your email address and password
- Press “Sign In” to enter your account dashboard
You can also use the ComEd mobile app, which is available for Android and iPhone. The app offers the same features as the website, such as bill payment and outage reporting.
What can you do once logged in to ComEd?
Once you are logged in, you can manage all aspects of your electricity account from one place. The dashboard gives you access to tools and settings tailored to your needs.
You can:
- Pay your electricity bill
- View current and past energy usage
- Set up AutoPay or paperless billing
- Report a power outage or check outage status
- Update personal details like your phone number or address
Having a registered account also provides access to energy-saving tips and alerts that help you stay on top of your electricity use.
Sign up for ComEd – How to become a customer?
Creating an account with ComEd is free and gives you full access to your energy management tools. It’s easy to register if you’re a new or existing customer.
To sign up:
- Visit the ComEd website and choose “Register Now”
- Select your customer type such as Residential or Business
- Provide your ComEd account number and service address
- Enter the last four digits of your Social Security Number or Tax ID
- Create a username and secure password
- Set your security questions and accept the terms
Once your account is created, you can log in and begin using all available features.
Forgot your ComEd password?
If you forget your password, you can reset it easily. The reset option is available directly from the login page.
Steps to reset your password:
- Go to the login section on the ComEd website
- Click “Forgot email or password?”
- Choose “Reset Password”
- Enter your registered email address
- Follow the instructions in the email to create a new password
If you don’t see the reset email, check your junk or spam folder. If the issue continues, try a different email address or contact ComEd support.
Troubleshooting login issues with ComEd
There are a few common problems users experience when logging in to ComEd. Each has a simple solution.
Here are some examples:
- Forgotten email or password: Use the recovery option on the login page
- Account locked: Too many failed login attempts will lock your account temporarily
- Two-factor authentication issues: Make sure your phone or email is working and updated
- Website problems: Clear your browser’s cookies or try a different browser
- App errors: Make sure the app is updated to the latest version or reinstall it
If none of these steps help, you can call ComEd customer support for assistance.
Extra security tips for logging in to ComEd
Keeping your account safe is important. Here are some ways to protect your ComEd login:
- Use a strong password that includes letters, numbers, and symbols
- Turn on two-factor authentication to get extra protection
- Never share your login info with others
- Avoid logging in from public Wi-Fi networks
- Watch out for emails pretending to be from ComEd asking for your password
Make it a habit to change your password every few months and check your account for any strange activity.
Frequently asked questions
Yes. You can use the “Pay as a Guest” option on the ComEd website with your account number and ZIP code.
You can report it through the website or the mobile app by selecting the “Report an Outage” section.
Yes. The Budget Billing program spreads your annual usage across equal monthly payments to avoid high seasonal bills.
Yes. After logging in, go to the Usage section to see daily and hourly energy reports.
Once logged in, go to billing preferences and select the paperless option.
Do not share any personal information. Report it directly to ComEd by calling their customer service number.
Yes. The app is available for download on Android and iPhone and lets you pay bills and track outages.
Log in to your account, go to Profile Settings, and update your email, phone number, or mailing address.
- Southern California Edison login direct – Sign in to Southern California Edison - May 7, 2025
- Xcel Energy login direct – Sign in to Xcel Energy - May 7, 2025
- SRP login direct – Sign in to Salt River Project - May 7, 2025