DocuSign is a leading electronic signature and digital transaction management service. It allows users to sign documents electronically, send them for signatures, and manage agreements from anywhere. To access these services, users can log in through the official DocuSign website or mobile application.
Where to log in to DocuSign?
To log in to your DocuSign account, follow these steps:
- Go to the DocuSign login page
- Open a web browser and visit the official DocuSign website.
- Click on the “Log In” button at the top right corner.
- Enter your email address
- Type in the email address linked to your DocuSign account.
- Click “Next” to proceed.
- Enter your password
- Input your password and click “Log In” to access your account.
Logging in through the mobile app
DocuSign offers a mobile app for iOS and Android devices, enabling users to sign and manage documents on the go.
- Download the DocuSign app
- Get the app from the App Store for iOS devices or Google Play Store for Android.
- Open the app
- Launch the DocuSign app on your device.
- Log in
- Enter your email and password to access your account.
What can you do once logged in to DocuSign?
After logging in, you can:
- Sign documents: Electronically sign agreements and other forms.
- Send documents: Send documents to others for signature.
- Manage agreements: Track document statuses, set reminders, and manage workflows.
- Store documents: Securely store and access signed documents anytime.
Having a DocuSign account offers advantages over guest access, such as document tracking, storage, and integration with business tools.
Sign up for DocuSign – How to become a customer?
Benefits of using DocuSign
- Faster transactions: Reduce turnaround times by eliminating paper-based processes.
- Security and compliance: Ensure safe document handling with legally binding e-signatures.
- Convenience: Sign and manage documents from any device.
Steps to create a DocuSign account
- Go to the DocuSign sign-up page
- Open the official DocuSign website and locate the sign-up section.
- Enter your details
- Provide your first name, last name, and email address.
- Set a password
- Choose a strong password for your account.
- Accept terms and conditions
- Read and agree to DocuSign’s terms of service.
- Complete the setup
- Follow the on-screen instructions to finish setting up your account.
Forgot your DocuSign password?
If you have forgotten your password, follow these steps to reset it:
- Go to the DocuSign login page
- Open the official DocuSign website and click on “Log In.”
- Click on “Forgot password?”
- This option is located below the password entry field.
- Enter your email address
- Provide the email associated with your DocuSign account and submit the request.
- Check your email
- DocuSign will send you a password reset link. Open the email and click the provided link.
- Set a new password
- Follow the instructions to create a new password and confirm the change.
Troubleshooting password reset issues
- Check your spam folder if you don’t receive the reset email.
- Make sure you entered the correct email address associated with your DocuSign account.
- If the reset link doesn’t work, request a new one after a few minutes.
- Contact DocuSign support if the issue persists.
Troubleshooting login issues with DocuSign
If you experience login issues, here are some common problems and solutions:
- Forgotten username or password
- Reset your password using the steps provided earlier. If you forgot your username, check your email for previous DocuSign messages.
- Account locked
- After multiple failed login attempts, your account may be temporarily locked. Wait 15 minutes before trying again or reset your password.
- Two-factor authentication (2FA) issues
- If you don’t receive a 2FA code, check your spam folder or ensure your phone has network coverage.
- Browser or app problems
- Clear your browser’s cache and cookies.
- Try logging in from a different browser or using the DocuSign mobile app.
- Ensure your app is updated to the latest version.
- Network connectivity issues
- If you cannot access DocuSign, check your internet connection or switch to a different network.
Extra security tips for logging in to DocuSign
To protect your account, follow these security best practices:
- Use a strong password
- Choose a unique password with a mix of letters, numbers, and symbols.
- Avoid using personal information such as birthdays or common words.
- Enable two-factor authentication (2FA)
- Turn on 2FA in your DocuSign security settings for added protection.
- Watch out for phishing scams
- Never click on suspicious links or download attachments from emails claiming to be from DocuSign.
- Always verify that you are on the official DocuSign website before entering your credentials.
- Log out after using shared or public devices
- If you’re using a public or shared computer, always log out after your session.
- Monitor your account activity
- Regularly check for any unauthorized logins or unusual activity in your DocuSign account.
Frequently asked questions (FAQ)
Yes, DocuSign offers a free plan with limited document signing capabilities. A paid subscription is required for advanced features.
Log in to your account and go to the “Manage” section to view the status of sent documents.
Yes, as long as the document is not yet completed, you can void it from the “Manage” section.
Yes, DocuSign complies with global e-signature regulations, making its signatures legally valid.
Yes, the DocuSign app is available for both iOS and Android, allowing users to sign and manage documents from anywhere.
When sending a document, you can add multiple recipients and assign different signing roles.
Immediately reset your password and enable two-factor authentication. If you notice unusual activity, contact DocuSign support.
DocuSign integrates with platforms like Microsoft 365, Salesforce, and Google Drive. You can activate these integrations through your account settings.
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