FedEx is a global logistics and courier company that provides shipping, tracking and delivery solutions for individuals and businesses. Whether you send documents or freight, FedEx allows you to manage your shipments online. To access these services, customers can log in through the FedEx website or the mobile app.
You can find the login button at the top right of the FedEx homepage. From there, you will be directed to the sign-in portal.
Where to log in to FedEx?
Logging in to your FedEx account is easy and can be done through the main website or the mobile app. Both platforms offer secure and fast access to your account.
Follow these steps to log in:
- Open the FedEx website in your browser
- Click on the “Sign In” button at the top right
- Enter your FedEx user ID or email address
- Type your password
- Press the “Sign In” button to access your account
If you are using the FedEx app, you can enable Face ID or fingerprint login for faster access.
What can you do once logged in to FedEx?
Once you are logged in, you get full access to your personal or business shipping dashboard. This makes it easy to track and manage everything in one place.
Here is what you can do after logging in:
- Create new shipping labels
- Track the status of your packages
- Schedule pickups from your home or office
- Access past shipment history
- Manage billing and payment methods
- Save addresses and frequently used preferences
Business users can also manage multiple team members and customize shipping reports.
Sign up for FedEx – How to become a customer?
Creating a FedEx account lets you unlock a range of services and discounts. Whether you are an individual or a business, registration is free and simple.
To create an account, follow these steps:
- Go to the FedEx homepage
- Click on “Sign Up” in the top navigation
- Choose between a personal or business account
- Fill in your personal or company details
- Full name
- Company name (if business)
- Email address
- Phone number
- Shipping address
- Create a strong password
- Accept the terms and click to create your account
Some business accounts may require ID verification or additional information to access advanced features.
Forgot your FedEx password?
If you forgot your password, you can easily reset it using the “Forgot password?” option on the login page.
Here is how:
- Go to the FedEx sign-in page
- Click on “Forgot password?”
- Enter your registered email address or FedEx ID
- Follow the instructions sent to your email
- Set a new password and confirm
If you do not receive the email, check your spam folder. If the issue continues, contact FedEx customer service for support.
Troubleshooting login issues with FedEx
Login problems can happen for many reasons. Here are some common issues and how to solve them:
- Incorrect password: Use the reset option to set a new one
- Forgotten username: Use the “Forgot username?” option and recover it via email
- Account locked: Wait for 20 minutes or reset your password
- Two-step verification failure: Check your device for the code or try email instead
- Browser issues: Clear your browser cache or try using a different browser
- App not working: Make sure your app is updated or reinstall it
If you still cannot log in, contact FedEx support by phone or through their help center.
Extra security tips for logging in to FedEx
To protect your FedEx account and information, always follow these security tips:
- Create a strong password with a mix of letters, numbers and special characters
- Turn on two-factor authentication for extra protection
- Never share your login details with anyone
- Log out of your account after use, especially on shared devices
- Be cautious with emails claiming to be from FedEx—check the sender and avoid clicking unknown links
Public Wi-Fi networks are not secure. Avoid logging into your FedEx account on open networks when possible.
Frequently asked questions
No, you can track a package using the tracking number without signing in.
Yes, creating a personal or business account with FedEx is completely free.
Yes, all services are available through the FedEx website without needing the app.
Use the “Forgot username” option on the login page and follow the recovery steps.
Your account might be locked after several incorrect login attempts. Try again later or reset your password.
You can activate it in your account settings under the security section after logging in.
Yes, you can contact FedEx customer service by phone or through their website for help with login issues.
Yes, the FedEx mobile app supports Face ID and fingerprint login on compatible devices.
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