Global Entry is a program from U.S. Customs and Border Protection that allows pre-approved travelers to pass through U.S. customs faster using automated kiosks. This program is ideal for international travelers who frequently enter the United States and want to avoid long passport control lines. You can manage your Global Entry account by signing in through the Trusted Traveler Programs website. From there you can check your status, renew your membership or schedule interviews.
To access your account go to the Trusted Traveler Programs website and select the login option in the top right corner of the page.
Where to log in to Global Entry?
To log in to Global Entry you need to use your login.gov credentials. This is the official sign-in system for all Trusted Traveler Programs. If you already have an account you can sign in directly. If not you will need to create one first.
Follow these steps to log in:
- Go to the official Trusted Traveler Programs website
- Click on the “Log in” button at the top right
- You will be redirected to login.gov
- Enter your registered email and password
- Complete the two-factor authentication process
- After logging in you will return to your Global Entry dashboard
You can log in using a desktop or mobile browser. There is no dedicated Global Entry app.
What can you do once logged in to Global Entry?
Once you are logged in you can manage every aspect of your Global Entry account. You can update your travel documents and personal information such as your passport number or address. You can also view the status of your application or membership renewal.
Here are some of the key features available:
- Apply for Global Entry or check the status of your application
- Renew your membership up to one year before it expires
- Update your personal or travel document details
- Schedule or reschedule your interview appointment
- Access information about other Trusted Traveler Programs
You also receive access to TSA PreCheck as part of your Global Entry membership.
Sign up for Global Entry – How to become a customer?
Joining Global Entry gives you a smoother entry into the United States. It helps reduce waiting time and lets you use automated kiosks instead of manual checks. This is a big advantage at major international airports.
To sign up for Global Entry follow this process:
- Create an account on login.gov if you do not have one
- Visit the Trusted Traveler Programs site and begin a new application
- Fill in your personal details including contact and travel history
- Pay the non-refundable application fee of 100 dollars
- Wait for conditional approval by the system
- Schedule an interview at an enrollment center near you
- Attend the interview and bring your valid passport and another ID
Once approved your membership is valid for five years.
Forgot your Global Entry password?
If you forgot your password you can reset it through the login.gov platform. This is the system used to access all Global Entry accounts. Make sure you use the same email you registered with.
Here’s how to reset it:
- Go to the login page and click on “Forgot your password?”
- Enter your registered email address
- Check your inbox for a password reset email
- Follow the link in the email to set a new password
If you do not receive the reset email check your spam or junk folder. If the issue continues contact login.gov customer support for help.
Troubleshooting login issues with Global Entry
Login issues are common but can often be resolved quickly. Most of them are related to login.gov rather than Global Entry itself. It’s important to identify the cause and take the right steps.
Common issues include:
- Forgotten password – Use the reset option on the login page
- Wrong email address – Check that you are using the email you registered with
- Two-factor authentication not working – Make sure your phone or authenticator app is active
- Account locked – Wait for 15 minutes before trying again or contact support
- Browser issues – Clear your browser cache or use another browser
Always make sure you are on the correct Trusted Traveler Programs site when logging in.
Extra security tips for logging in to Global Entry
Keeping your account secure is important especially since Global Entry involves sensitive personal data. There are a few simple steps you can follow to protect your account.
Helpful tips include:
- Always use a strong password with numbers and special characters
- Enable two-factor authentication on your login.gov account
- Do not share your login credentials with anyone
- Log out after using public or shared devices
- Be cautious with emails asking for login details or personal data
- Check that you are on the official site before entering login info
These steps will help you avoid phishing and unauthorized access to your account.
Frequently asked questions
Yes. After conditional approval you must schedule an in-person interview at an enrollment center.
It can take a few days to several weeks depending on your background check and interview schedule.
You can recover your account through the login.gov recovery options using your email and phone.
No. Global Entry does not have a dedicated app. Use a browser to access your account.
Yes. Log in to your Global Entry account and update your travel document information.
Yes. Once approved you automatically receive TSA PreCheck benefits.
Bring your valid passport and one other government-issued photo ID such as a driver’s license.
Yes. Citizens of certain countries are eligible. Check your eligibility before applying.
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