My HealtheVet is the official online health management platform from the U.S. Department of Veterans Affairs. It gives veterans easy access to their personal health records, medication refills, appointment scheduling, and secure messaging with their VA health care providers. Veterans can log in through trusted services like Login.gov or ID.me to access all available features. The login is done on the official My HealtheVet website, which is managed by the VA.
Where to log in to My HealtheVet?
To sign in to My HealtheVet, follow these steps to ensure secure and proper access to your account.
- Visit the official My HealtheVet website.
- Click on the sign-in button at the top of the page.
- Choose one of the supported login options:
- Login.gov
- ID.me
- DS Logon (available only until September 30, 2025)
- Enter your login credentials for the selected method.
- Complete any additional verification steps such as two-factor authentication.
As of March 2025, the option to sign in with your My HealtheVet username and password is no longer supported. It is important to switch to Login.gov or ID.me to keep access to your health records and services.
What can you do once logged in to My HealtheVet?
After signing in, you gain access to a variety of tools that support the management of your health care.
You can:
- View and download your VA medical records
- Refill VA prescriptions online
- Schedule and view upcoming appointments
- Send secure messages to your VA health care team
- Update your contact information and emergency contacts
With a My HealtheVet account, you can manage your entire VA health journey in one place. Premium account holders get full access to all features including medical test results and doctor’s notes.
Sign up for My HealtheVet – How to become a customer?
Signing up for My HealtheVet helps veterans take full control of their health management. Registering is free and available to all VA patients and veterans.
To create a new account:
- Go to the My HealtheVet homepage and select “Register”.
- Fill in your full name, date of birth, and other requested personal details.
- Choose your sign-in method by creating an account with Login.gov or ID.me.
- Verify your identity by uploading your government-issued ID and answering security questions.
- Accept the terms and complete your registration.
To complete registration successfully, you need:
- A valid email address
- A working mobile phone for verification
- Your Social Security number
- A government-issued ID for verification (passport or driver’s license)
Once verified, your account becomes a Premium account, unlocking all available tools.
Forgot your My HealtheVet password?
If you cannot access your My HealtheVet account, there are recovery options for each sign-in method.
Steps to reset your password:
- On the login page, select your sign-in method.
- Click on “Forgot password?” or similar help link.
- Follow the steps to receive a reset code via email or phone.
- Create a new password and confirm it.
If the password reset process doesn’t work:
- Double-check that your email and mobile phone are correct and active
- Make sure you’re using the same sign-in method you registered with
- Contact Login.gov or ID.me customer service if needed
Troubleshooting login issues with My HealtheVet
If you’re having trouble signing in, try these solutions to resolve the most common problems.
Problem: Forgotten username or password
- Use the recovery options provided on the login page
Problem: Account locked after multiple failed attempts
- Wait 15 minutes and try again
- Reset your password if necessary
Problem: Two-factor authentication not working
- Ensure your mobile number is correct
- Use a different device if possible
- Contact Login.gov or ID.me if the code is not received
Problem: Browser issues
- Clear your browser’s cache and cookies
- Try a different browser such as Chrome or Firefox
- Make sure your browser is up to date
Extra security tips for logging in to My HealtheVet
To protect your health data, follow these security guidelines when accessing My HealtheVet.
- Use strong passwords that include upper and lower case letters, numbers, and symbols
- Never share your sign-in credentials with others
- Turn on two-factor authentication for an added layer of protection
- Avoid logging in on public Wi-Fi or shared computers
- Be alert for phishing emails that ask for your login details
My HealtheVet is built with VA-grade security to keep your personal health information safe and private. Always access the site through the official VA website.
Frequently asked questions
No, this login option was discontinued in March 2025. You must now use Login.gov or ID.me.
You can create one for free during the registration process on the My HealtheVet site.
Yes, but only until September 30, 2025. It is recommended to switch to Login.gov or ID.me as soon as possible.
A Premium account allows full access to your health records, secure messaging, and appointment tools.
You can visit a VA facility for in-person identity verification. Bring a government-issued ID.
Not directly. However, many of its services can be accessed via the VA: Health and Benefits mobile app.
Yes, but access to some features will be limited unless you are an enrolled patient.
Contact the My HealtheVet Help Desk or the support team of your chosen sign-in method to resolve the issue.
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