UltiPro, now called UKG Pro, is a popular cloud-based platform used by businesses to manage payroll, HR tasks, and employee data. Many companies use it to let employees access personal records, pay slips, and benefits. You can log in through the official UltiPro login portal by entering your credentials provided by your employer.
To access the system, visit the official UltiPro login page by typing “login.ultipro.com” in your browser’s address bar.
Where to log in to UltiPro?
To log in to UltiPro, follow these steps carefully:
- Open your web browser and go to the UltiPro login page by typing “login.ultipro.com”
- Enter your username in the first field
- Type your password in the second field
- Some users may also be asked to enter a company code
- If multi-factor authentication is enabled, complete the process using the method set by your company
If you are using a mobile phone:
- Download the UKG Pro app from the App Store or Google Play
- Open the app and log in using the same details as the desktop version
- If needed, enter your company access code the first time you sign in
What can you do once logged in to UltiPro?
Once you are logged in, UltiPro gives you access to many useful features related to your employment. The platform is designed to help both employees and HR staff manage data and tasks more efficiently.
Some of the things you can do include:
- View and download your latest pay stubs and tax documents
- Change your personal information like phone number or address
- Enroll in benefits during the open enrollment period
- Request time off and track attendance
- Review your work schedule and upcoming shifts
- Set and track personal goals for performance evaluations
- Access available learning materials and required training modules
If you are a manager or HR staff member, you may also be able to review employee performance, manage payrolls, and run reports.
Sign up for UltiPro – How to become a customer?
UltiPro is a business-focused system and cannot be signed up for individually. You need to be employed by a company that uses UKG Pro services. If your company is a customer, your HR department will create an account for you.
Here is how you typically get started:
- Your employer will send you a username and a temporary password
- Visit the login page and enter the provided details
- You will be asked to set a new password and select security questions
- Once set up, you can access all features available to your role
If your company is looking to become a customer, they need to contact UKG sales representatives to arrange a demo and implementation plan.
Forgot your UltiPro password?
If you forgot your UltiPro password, do not worry. The platform offers an easy reset process directly from the login page.
Steps to reset your password:
- Go to the login page and click on the “Forgot your password?” option
- Enter your username or employee ID
- Answer the security questions you set during your first login
- Create a new password following the guidelines shown on the screen
If this process does not work, contact your HR or IT department. They can manually reset your password and help you get back in.
Troubleshooting login issues with UltiPro
If you are having trouble logging in to UltiPro, there are a few common issues that could be the cause. Most problems can be solved with a few quick checks.
Here are the most frequent issues and how to fix them:
- Incorrect username or password: Make sure there are no typos and check if Caps Lock is on
- Account locked: After multiple failed attempts, your account may be locked. Ask HR to unlock it
- Outdated browser: Try logging in using a different browser or update the one you’re using
- Multi-factor authentication not working: Ensure your phone number or email used for MFA is correct and active
- Company access code missing: You may need to enter a specific code the first time you log in, ask HR for it
Always try refreshing the page or clearing your browser cache if issues continue.
Extra security tips for logging in to UltiPro
Keeping your UltiPro account secure is important because it holds sensitive information. Here are some easy-to-follow tips to protect your account:
- Use a strong password with a mix of letters, numbers, and symbols
- Do not use the same password for other websites or services
- Turn on two-factor authentication if your company supports it
- Do not share your login information with anyone, even coworkers
- Always log out after using UltiPro on a public or shared computer
- Be careful with emails that look suspicious or ask for your login details
Always check the web address in your browser to make sure you are on the correct login page.
Frequently asked questions
UltiPro helps employees manage pay stubs, benefits, and work information through an online portal.
Yes. UltiPro was rebranded and is now called UKG Pro. It still offers the same features and services.
You can get your company’s access code from your HR department. It is sometimes needed for the first mobile login.
There could be several reasons including wrong password, locked account, or browser issues. Try the password reset or contact your employer.
Yes. Download the UKG Pro app from your phone’s app store and log in with your credentials.
In that case, you need to contact your HR or IT team to reset your login manually.
Yes. Go to the payroll section once logged in and update your direct deposit details.
Yes. UltiPro uses encryption and secure login practices to keep your data safe. Use strong passwords and 2FA for extra protection.
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