USPS Informed Delivery is a service offered by the United States Postal Service that gives residential customers a digital preview of their incoming mail. It shows scanned images of letter-sized envelopes and gives tracking details for packages. This service is available through the USPS website and the USPS Mobile app.
To use the service, you need to log in with your USPS account. After signing in, you will see your daily mail preview and any scheduled deliveries. You can also manage delivery preferences and track packages through your personal dashboard.
Where to log in to USPS?
Logging in to Informed Delivery is easy if you already have a USPS account. You can use both the website and the mobile app to sign in.
Follow these steps to access your account:
- Open the USPS website or the USPS Mobile app
- Select the option to sign in at the top of the homepage
- Enter your username and password in the login fields
- Tap or click on the sign in button to enter your dashboard
On the mobile app, you can also enable biometric login like Face ID or fingerprint scanning. This makes future sign-ins faster and more secure.
What can you do once logged in to USPS?
After logging in, you gain access to many USPS features that make it easier to manage your mail and deliveries. Your dashboard gives you an overview of what’s arriving soon.
Here are the key features:
- View grayscale scans of letter-sized mail scheduled for delivery
- See delivery dates and tracking details for packages
- Set up delivery instructions for incoming parcels
- Report mail that is missing after it appears in your preview
- Manage account settings and update your address if needed
These tools help you stay informed and in control of your daily mail. Having a verified USPS account is required for full access.
Sign up for USPS – How to become a customer?
If you don’t have a USPS account yet, signing up is quick and free. It gives you access to Informed Delivery and other services like mail holds, forwarding, and redelivery.
To create a new account:
- Go to the USPS website homepage
- Choose the option to sign up for Informed Delivery
- Fill in your name, email address, phone number, and residential address
- Create a username and a secure password
- Verify your identity through mobile verification or by receiving a code by mail
Once you complete the process, you can start using Informed Delivery as soon as your address is confirmed.
Forgot your USPS password?
If you have forgotten your USPS password, it only takes a few steps to reset it.
Follow this process:
- Go to the USPS login screen
- Click on the link to recover your password
- Enter your registered username and email address
- Follow the instructions in the email you receive
- Create a new password and log in again
If you do not get the email, check your spam folder. You can also try the recovery process again after waiting a few minutes. If you still cannot reset it, use the help section on the USPS site for more support.
Troubleshooting login issues with USPS
Login problems are common and can often be solved quickly. Most problems are caused by incorrect login details or browser issues.
Here are some common issues and solutions:
- Incorrect password: Use the password reset option
- Account locked: Wait 15 minutes before trying again
- Two-step verification not working: Make sure your phone number is up to date
- Page not loading: Clear your browser cache or try a different browser
- App won’t open: Restart your device or reinstall the USPS Mobile app
If these fixes do not help, contact USPS customer service for assistance.
Extra security tips for logging in to USPS
Keeping your USPS account safe is important because it contains personal information and delivery details.
Use these tips to improve your account security:
- Create a strong password that includes numbers, symbols, and uppercase letters
- Do not reuse passwords from other accounts
- Turn on two-step verification for extra protection
- Avoid checking your account on public Wi-Fi networks
- Be cautious of phishing emails that ask for your USPS login info
Always log out after using a shared or public device.
Frequently asked questions
Most residential addresses in the US are eligible, but some remote areas may not be supported.
No, only letter-sized mail is scanned and shown in the preview.
The preview is typically updated in the early morning before mail is delivered.
You can report the missing mail from your dashboard. USPS will investigate the issue.
No, the service is designed for residential addresses only.
Each person can create their own account if they can verify their identity and the shared address.
You can choose to receive daily email summaries with your mail preview or use app notifications.
Yes, if the PO Box is eligible and you verify your identity with USPS.
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